• Award Winning UK Training Provider
Cross Counties Training

Online : Customer Service Level 2

Packed with engaging and interactive content. This online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care.

  • Online Learning

Online : Customer Service Level 2

Packed with engaging and interactive content. This online customer service training will equip anyone working in a customer-facing role with the knowledge to deliver excellent customer care.

Good customer service is good for business. Studies show that by 2020 the biggest differentiator for customers’ purchases will not be based on product or price but will be driven by service and experience. Ensure customer service in your business hits the right note with this online training course.

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This Level 2 Customer Service e-learning course can be used as part of training for a level 2 customer service qualification or as a stand-alone training course for staff and managers. Learners will understand what is meant by, and how to deliver, good customer service in your organisation. From the basic principles of customer service to understanding and anticipating customers’ wants and needs, the course breaks information into engaging and interactive chunks.
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Cross Counties Training

Cross Counties Training offers an exceptional range of accredited First Aid Training courses and qualifications to individuals, educational and corporate sectors at either your work place or at an agreed venue at competitive prices.

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